Rogue zone on Android app, not on central controller

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FeelingHot
Posts: 1
Joined: Sat Jul 16, 2022 5:59 pm

Rogue zone on Android app, not on central controller

Post by FeelingHot »

I have configured 12 zones using my central controller. However I have ended up with 13 zones on my Android app. I have reset the Android app, but when I log in, it synchronises, and all 13 zones come back. I renamed the 13th zone 'Broken' and moved it to the bottom of the list. It does not appear on the controller zones. Is there a way to remove this from my config altogether?
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Richard
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Re: Rogue zone on Android app, not on central controller

Post by Richard »

Just remove your evohome Controller from the Total Connect Comfort (TCC) portal online and re-add 10 minutes later.

Otherwise contact Resideo on the number in my signature and a member of their team can resolve this for you.
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
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