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evohome acting weird...

Posted: Mon Feb 28, 2022 10:46 am
by magnayn
I have had an evohome install since 2015, it's mostly been fine, but recently it's started acting very strangely.

I've noticed the odd times when rads are cold, and looking at the app it believes a timed override (5C until <time>) is in place, though no such request was created (I know, I'm the only one that knows how to do it!)

A few days ago, I went to the touch panel, and it was asking me to connect to wifi. It seemed to have lost credentials even though nothing had changed, but it had appeared to remember the zones.

Today, I open the app and find two zones have been renamed - from "Bedroom 2" and "Bedroom 3" to ... "Child Room 1" and "Child Room 2". I do not own any children! I pressed the button on the TRV, and it initially still reported the old name, then updated to this new one. Oh, and my kitchen now seems to have become a bathroom (and has one of those aforementioned 18C until 17:00 settings that I didn't do).

Is this happening to anyone else? It feels like corruption, but I don't understand why now ?

Re: evohome acting weird...

Posted: Tue Mar 01, 2022 1:41 pm
by Richard
Please contact support on 0300 130 1299. :geek: