Extraneous hot water sensors in TCC app

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lmlml
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Joined: Sat Oct 17, 2020 7:20 am

Extraneous hot water sensors in TCC app

Post by lmlml »

I don't see these on the controller itself but have two extra 'sensors' on the app. Both come up with errors. How can I get rid of them and why do I have them? Any help would be much appreciated.
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Richard
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Re: Extraneous hot water sensors in TCC app

Post by Richard »

Completely remove the evohome controller from the TCC app and then re-add it.
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
lmlml
Posts: 2
Joined: Sat Oct 17, 2020 7:20 am

Re: Extraneous hot water sensors in TCC app

Post by lmlml »

Worked perfectly. Much appreciated.
Pknapp
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Joined: Tue May 05, 2020 12:16 am

Re: Extraneous hot water sensors in TCC app

Post by Pknapp »

I came to investigate/ask with the same issue.

And as described, works perfectly.

Indeed you don't even need to be in front of the controller to do it.

Pop onto the Comfort Systems > View settings page in the web browser, and it shows your MAC and crc.
I just deleted the location and readded it, then the controller and its all back minus the phantom hot water sensor.

Had to log out of the phone app and relog in again for it to update there.
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Richard
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Posts: 1199
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Location: Mid Wales
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Re: Extraneous hot water sensors in TCC app

Post by Richard »

Pknapp wrote:I came to investigate/ask with the same issue.

And as described, works perfectly.

Indeed you don't even need to be in front of the controller to do it.

Pop onto the Comfort Systems > View settings page in the web browser, and it shows your MAC and crc.
I just deleted the location and readded it, then the controller and its all back minus the phantom hot water sensor.

Had to log out of the phone app and relog in again for it to update there.
Good tip... :geek:
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
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