Unable to turn heating on/off on app

[jogar71]

Hi all everytime i try to make a change on my app i get this error message what am i doing wrong.

Dear user,

We would like to notify you that your attempt to remotely implement a change to the system in the following location failed at 08/13/2016 11:44:25:

Location: Our Home


You can turn off this notification at any time by launching the Total Connect Comfort mobile app and navigating to the location's settings.

Sincerely,

Your Total Connect Comfort team

[Richard]

Give Honeywell consumer support a call (http://getconnected.honeywell.com/en/contact-us) to log the issue.