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evohome firmware

Posted: Fri Oct 19, 2018 6:34 pm
by sir
hello all,

Had my evohome setup now for 2 years or so, I'm no up to 12off hr92 radiator values, with hot water wireless and a wireless gateway.

My controller is shown as ATC928G2000 under the front cover.

Just wondering what is the latest firmware for my unit, it is connected to the internet via the gateway, and I do use the phone app to control my heating.

Don't think there's anything wrong with my setup, just wanted to make sure it was up to date.

cheers
scott

Re: evohome firmware

Posted: Tue Oct 23, 2018 9:32 am
by Richard
Hi Scott,

The ATC928G2000 model does not receive firmware updates... Only the ATC928G3000 'Wi-Fi' model receives updates.

I hope that helps.

Re: evohome firmware

Posted: Wed Nov 07, 2018 10:08 pm
by chrisd
I have an Evohome controller purchased in 2015, is it possible to update the firmware in this unit to version 2.0 or do we need to buy the current new release. Any discounted upgrade offers for existing customers?

thank you

chris

Re: evohome firmware

Posted: Fri Nov 09, 2018 4:46 pm
by Richard
chrisd wrote:I have an Evohome controller purchased in 2015, is it possible to update the firmware in this unit to version 2.0 or do we need to buy the current new release. Any discounted upgrade offers for existing customers?

thank you

chris
As above, if it is a ATC928G2000 model then no the firmware will not be updated.

No current upgrade offers I'm afraid...

Re: evohome firmware

Posted: Mon Nov 12, 2018 9:29 am
by bartie
Are there differences between Version 2 models? I ask as I have one on version 2 that shows outside temperature and also heat demand under the 'system devices' in the installer menu and another Version 2 that does not show outside temperature nor heat demand under system devices?

Re: evohome firmware

Posted: Mon Nov 12, 2018 10:37 am
by Richard
bartie wrote:Are there differences between Version 2 models? I ask as I have one on version 2 that shows outside temperature and also heat demand under the 'system devices' in the installer menu and another Version 2 that does not show outside temperature nor heat demand under system devices?
If you contact Honeywell on 0300 130 1299 then they will tell you if you are on the latest firmware version and if not, they can push the latest version through to your evohome Controller (ATC928G3000 only).

Re: evohome firmware

Posted: Mon Nov 12, 2018 11:08 am
by bartie
Thanks. Holding in the queue now... Seems the one in question has 2.00.11.21 and the working one has 2.00.17.03

Re: evohome firmware

Posted: Tue Nov 13, 2018 9:59 am
by Bart
I recall that mine did not show outside temperature after purchase, but now it does. Must have been an automatic upgrade in the meantime.