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I fitted an additional HR92 to a new radiator a few weeks ago, all good. Until yesterday I noticed it was no longer straight but tilting... looking more closely it just come off when I touched it and the white plastic screw thread had become really distorted. I can't think anyone had been near it to knock it - it's in my office - so I wondered if it could've done this to itself!

Anyway do you guys stock a replacement part? I'm pretty sure it's from your store (I will check) maybe you can even send one out? I managed to bodge it for now but I'm dubious it's suddenly going to fall off again.

Thanks for any help.

I had the same thing happen in one of the bedrooms. Decided to order a replacement, rather than complain. If you want to order a replacement, you can find it here:

https://theevohomeshop.co.uk/honeywell- ... &results=4

MisterBoy wrote:I fitted an additional HR92 to a new radiator a few weeks ago, all good. Until yesterday I noticed it was no longer straight but tilting... looking more closely it just come off when I touched it and the white plastic screw thread had become really distorted. I can't think anyone had been near it to knock it - it's in my office - so I wondered if it could've done this to itself!

Anyway do you guys stock a replacement part? I'm pretty sure it's from your store (I will check) maybe you can even send one out? I managed to bodge it for now but I'm dubious it's suddenly going to fall off again.

Thanks for any help.

If it was fitted correctly and the TRV thread was M30x1.5 the same as the valve base plate, I can't really see how this would have occurred? I have HR92's that are nearly 5 years old that were beta trial models still operational at my Mum's house with no issues. So, no I'm a bit confused TBH...