Warranty and Support Transferrable?

All Honeywell Home evohome general discussion in here! *PLEASE NOTE* Official Resideo technical support is on 0300 130 1299.
Post Reply
clockworks
Posts: 21
Joined: Thu Jan 05, 2017 9:47 am

Warranty and Support Transferrable?

Post by clockworks »

Having fitted an Evohome setup in my own house last year, I did the same at mum's house. She purchased the kit from here herself (a couple of months ago), an electrician did the wiring, and I set up the system.

She has decided to move into a retirement apartment with electric heating. Her house is sold SSTC, completion expected in early February. We are considering whether to remove and sell the Evohome kit (reinstating the original programmer and TRVs), or sell it with the house.

In both cases, would the original warranty and support (on here, as a customer) be transferrable to the new owner?
User avatar
Richard
Site Admin
Posts: 1199
Joined: Fri Jun 10, 2016 4:08 pm
Location: Mid Wales
Contact:

Re: Warranty and Support Transferrable?

Post by Richard »

Our 12 month warranty and technical support is only valid to the purchaser of the products and is non-transferable I'm afraid...
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
Post Reply