Re: Hot water sensor RF COMMS FAULT
Posted: Thu Oct 05, 2017 4:41 pm
Having had communication with Honeywell, tier 2 support requested that I put my controller back on the net. This was done on 7th July 2017 and since then not a single fault has occurred. Adrian from Honeywell tier 2 support had reviewed all my evidence I sent them and suggested on the 12th September 2017 that a site visit was needed “to help resolve the issue”. I suggested that would be welcome IF there had been another “event” but since none had occurred nothing could be seen, other than going through all my testing process and monitoring results since 9th February 2016.
I have had no reply from tier 2 support since and there have been no further malevolent events.
Hopefully this represents my last communication here with respect to this fault. I firmly believe that an wired internet hack occurred which has caused all these occurrences.
So my advice to others who wonder why the Honeywell controller exhibits unusual actions as a first instance is to remove it from the net to see if the fault disappears.
Even my heating engineer has had his system switch from off to on without any apparent control from others.
I previously considered that Honeywell would be ahead of the game, but if Experian can get hacked anyone can.
I have had no reply from tier 2 support since and there have been no further malevolent events.
Hopefully this represents my last communication here with respect to this fault. I firmly believe that an wired internet hack occurred which has caused all these occurrences.
So my advice to others who wonder why the Honeywell controller exhibits unusual actions as a first instance is to remove it from the net to see if the fault disappears.
Even my heating engineer has had his system switch from off to on without any apparent control from others.
I previously considered that Honeywell would be ahead of the game, but if Experian can get hacked anyone can.