We are constantly asked the same things about Honeywell Home Connected Products, however Resideo have a complete section of Frequently Asked Questions for all their products here - https://www.resideo.com/gb/en/support/
FAQ's for Honeywell Home evohome are here - https://www.resideo.com/gb/en/search/#q ... =relevancy
There are FAQ's for Honeywell Home's other products and the links are below...
Honeywell Home Lyric T6 & T6R FAQ's - https://www.resideo.com/gb/en/search/#q ... =relevancy
Honeywell Home Single Zone Thermostat FAQ's - https://www.resideo.com/gb/en/search/#q ... =relevancy
Honeywell Home evohome Security FAQ's - https://www.resideo.com/gb/en/search/#q ... =relevancy
We hope this helps!
Thanks,
The EVOHOME Shop Team