Hot water not working after reinstalling system

All Honeywell Home evohome general discussion in here! *PLEASE NOTE* Official Resideo technical support is on 0300 130 1299.
Post Reply
Loobyben
Posts: 1
Joined: Sat Jan 22, 2022 7:27 pm

Hot water not working after reinstalling system

Post by Loobyben »

Hi, please help! The other day I had to change a radiator thermostat and re bind, by accident I factory reset my entire system. I have had to reconnect everything back on. All radiators are back on and working and three underfloor Systems are back on (eventually) as they are using a single room thermostat and each has a relay bdr91. My issue now is the hot water, I have added this on and it uses a bdr91 and the hot water relay. I have gone to the zone config add hot water and put the sensor into bind, it connects, I then add the bdr91 and it connects. The issue I have is that it does not switch on and off on command as it should. I’m guessing I have set a setting wrong. What it is doing though, is whenever the heat is called for for any radiator, the hot water warms up too! I can only assume I have chosen the wrong setting somewhere (like I did with the ufh as I did not bind the room stat to the system,)
This used to all work me nothing has moved etc, it is a config issue I can not resolve

Please help
User avatar
Richard
Site Admin
Posts: 1199
Joined: Fri Jun 10, 2016 4:08 pm
Location: Mid Wales
Contact:

Re: Hot water not working after reinstalling system

Post by Richard »

Any support like this, just contact Resideo technical support on 0300 130 1299, and they can help.
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
Post Reply