Dear Guest,
Please note that this forum has been created in good faith for Honeywell Home evohome owners and is NOT managed 24/7 and is NOT an official channel for Honeywell Home evohome support. The Smart Thermostat Shop (formally The EVOHOME Shop) team are an independent small business and will answer questions at their discretion (to the best of their knowledge), but this cannot be guaranteed, especially peak heating season (November-March).
Therefore, for pre-sales Honeywell Home evohome support, please contact us on 01686 626 314 or email sales@mwphs .co .uk.
To obtain post-sales Honeywell Home evohome support, please contact Resideo on 0300 130 1299 or see Resideo FAQ articles for evohome (viewtopic.php?f=10&t=550)
We do offer our own technical support service (https://thesmartthermostatshop.co.uk/pr ... t-package/), which can be bought at the point of sale (or post sale as long as you have bought all of the products including the evohome Controller from our shop), but please make sure you read our terms and conditions on the page.
Thank you,
The EVOHOME Shop Team
Honeywell evohome Support
Honeywell evohome Support
Home: 2012 Built Oak & Timber Frame Home (EPC Score 95 - A Rated)
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home
Renewable Tech: GSHP, Solar Thermal, Solar PV & 20kWh Battery Storage
Smart Home Platform: Home Assistant, Shelly & Salus Smart Home