Zones not replicated in TCC App

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Jozza66
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Joined: Mon Jan 07, 2019 5:54 pm

Zones not replicated in TCC App

Post by Jozza66 »

Hi, commissioned our system today, and barring one faulty HR92, all has gone well, however the zones I've set up and can see on the touch controller, are not all displayed on the app or the TCC website . . .

I did reboot the controller, and eventually got the hot water "zone" to show, but still missing a couple of rooms.

Any thoughts on how to fix?

Thanks

John
Jozza66
Posts: 5
Joined: Mon Jan 07, 2019 5:54 pm

Re: Zones not replicated in TCC App

Post by Jozza66 »

Looks like there's a bit of a lag when making a change locally, to it being replicated in the app/web interface. Had a brew or two, and things seem to have settled down now :)
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Richard
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Re: Zones not replicated in TCC App

Post by Richard »

Yeah, it's just patience with the TCC server... Plus they have on-going maintenance at the moment that seems to be slowing things down... ;)

Literally re-pairing and rebinding at the evohome Controller end will have no effect... Once the devices are bound to the evohome Controller they 'should' then magically appear on the app once the device is connected to your TCC account.
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Jozza66
Posts: 5
Joined: Mon Jan 07, 2019 5:54 pm

Re: Zones not replicated in TCC App

Post by Jozza66 »

Yep, they all turned up in the app eventually. Just had another 4 HR92's arrive from you today, amazing how quickly you can set them up when you're onto your 16th!! :D

Thanks for your help, and for the quick deliveries!
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